Real people.
Ready to help.
Questions about the platform, your subscription or a job that needs a second look? Talk to the Fenora team.
Email hello@fenora.proWhat can we
help with?
Free help pages and platform walkthroughs are available at your own pace. Contact the team when the guides do not cover your question.
Raise a support ticketNo account required. Existing customers can also use Help & Support in their workspace.
Include what you were trying to do, what happened, the relevant job reference and steps to reproduce the problem. Attach a screenshot through the official support form. Don’t send passwords or sensitive credentials.
For billing, seat counts, optional modules or cancellation questions, contact hello@fenora.pro or use the official support form.
Choose the platform, seats and optional modules, then load your own pricing. Fenora cannot import data from another system, so you start with your next job and let it take over as you go. Help pages and platform walkthroughs are free; no separate office/site training programme is promised.
Tell the team about the work you need to do and what gets in the way. Fenora says its roadmap is informed by feedback from people in the trade.
For access, correction, deletion and portability requests, use the support form or email hello@fenora.pro. See the official privacy policy for details.