Know what comes with your workspace, what needs your input, and what to agree before moving the work.
A practical rollout guide, shaped around your business. Start with the work that matters, then build from there.
See example configurationsShow us the work you make, sell, survey or install. Identify the part of the business you want to improve first and the handoffs that matter most.
Before subscribing, use the product pages and a tailored conversation to check your product range, workflow and must-have connections.
Discuss your setupChoose your core workspace, people and optional modules. The published setup includes pipelines, document templates, a hardware library and a media pool.
After secure payment, continue to the platform to create your account and name your business. A saved plan selection is not a paid subscription.
Configure your workspaceLoad your material, glass, hardware, wood panel and fitting rates. Review your product options, document branding and the access each person needs.
Check a representative quote against your existing calculation. Verify who can see pricing and customer details before inviting the wider team.
Understand people and accessUse the free help pages and platform walkthroughs to learn the tasks you need. There is no separate office or site training programme being promised here.
Work through a quote, survey or handoff relevant to your role. If the guides do not answer your question, use the support route to contact the team.
Find help & walkthroughsChoose a manageable first job. Review its specification, pricing, documents and permissions before it becomes live customer work.
You can focus on a part of the workflow first. If existing tools remain in use during the transition, agree which system owns each record and how changes are reconciled; automatic synchronisation is not assumed.
Follow the connected workflowReturn to the free guides and walkthroughs whenever you need them. Contact the team with the screen, job reference and what you expected to happen.
Never include passwords or card details. Billing changes are handled in the platform’s billing portal; security and data questions have their own published guidance.
Get help afterwardsYou do not need everything ready to have a conversation. This checklist helps you know what to gather next.
0 of 6 preparation items checked. Saved only while this page is open.
Help pages and platform walkthroughs are free. They are the starting point—not a separate office or site training programme. For questions the guides do not cover, contact the team through support.
Find help & walkthroughsFor cancellation and data rights, the full published policies apply.
You can focus your rollout on the work you need first—for example enquiries and quoting—while the core remains one workspace. Job Finder, Survey App and Customs are optional additions. Agree a sensible first workflow; this does not promise custom modules or automatic synchronisation with every existing tool.
Bring a representative quotation, your product range and rates, a list of people and roles, and an inventory of existing records and tools. The checklist on this page is a practical starting point, not a demand to have everything ready before speaking to us.
No. Fenora cannot import data from another platform, and we do not offer a migration or transfer service. There is no importer for customer lists, quotes, jobs or files. You start working on Fenora gradually — running it alongside your current setup and moving each job across as it happens, until Fenora becomes the system you work from.
The workspace starts with pipelines, templates, hardware and media. Your own material rates, glass and hardware costs, wood panel pricing and fitting rates still need to be loaded and checked. Review product options, branding and people’s permissions too.
Help pages and platform walkthroughs are free. Use them at your own pace, and contact the team through support when you need help. There is no separate office/site training programme or guaranteed personal training session included in this description.
No. There is no data import, transfer or assisted migration service, and no charge for one — because there is nothing to charge for. You begin on Fenora with your next job, not with a copy of your old records, and let it take over as you go.
Yes. Most businesses run Fenora alongside their existing setup to begin with, moving each new job across as it happens, until Fenora becomes the system they work from. Fenora does not sync with another platform automatically — the two stay separate, and you decide when the old one stops being used.
Subscriptions are monthly. Cancel in the billing portal to stop the next renewal; paid access continues to the end of the period. First-time subscribers can request a full refund of the first payment within 14 days, once per business, under the Refund Policy. Export what you need before closure; the published policy describes 30 days of data retention after cancellation.
You do not need to make the same decision as everyone else.
Already using Fenora? Log in to your workspace ↗ Continue an unfinished setup ↗Looking for help? Visit support.
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